Current Drought Conditions Update
Pay My Bill - MyWaterHub
Tips to Prevent Frozen Pipes
Water has the unique property of expanding as it freezes. This expansion puts pressure on whatever is containing it, including metal or plastic pipes.
The pipes most likely to freeze are ones exposed to the cold: outdoor faucets, pool and sprinkler lines, or pipes along outside walls with little or no insulation
Preventing Frozen Pipes
- Drain pool and sprinkler lines. Drain all water from swimming pool and sprinkler supply lines. Never use antifreeze in these lines — it is dangerous to people, pets, wildlife, and landscaping.
- Disconnect outdoor hoses. Remove, drain, and store hoses for the winter, then shut off the indoor valve to the outdoor faucet and open the faucet outside to let any remaining water drain.
- Check unheated areas. Look for water pipes in unheated spots like basements, attics, garages, or crawl spaces, since these are more likely to freeze.
- Insulate exposed pipes. Wrap pipes with foam sleeves, heat tape, or other insulation products.
Turn Off Your Water Meter (Video Guide) Watch the attached video for easy, step-by-step guidance to help you through the process.
The repair at Pinegate is complete and water service is restored. Customers should flush all their plumbing lines beginning with their outside faucets. The repair at Cedar is postponed to next week.
**Update 1/24/2026 at 2:25p.m.
***The Fayette County Water System (FCWS) has received a report of an individual impersonating a FCWS staff member and asking to enter a customer home to take a water sample. FCWS will never ask to come inside your home to collect a water sample or for any other reason. Our staff will always be in uniform and with an employee ID you can ask to see. We will always be in a marked FCWS vehicle or Fayette County vehicle.
If you are approached by someone you suspect is impersonating a FCWS employee, please report this information to our office at 770-461-1146 or by emailing water@fayettecountyga.gov. ***
✨ New Account Enhancements ✨
Customer Support business hours are Monday – Friday, 8:00 a.m. to 4:00 p.m.
New Customer Portal: MyWaterHub
New In-Office Card Payment Options - Coming Soon!
We will accept Visa, Mastercard, American Express, and Discover for faster, easier in-office payments. Tap, Insert or Swipe.

The water system remains dedicated to providing a safe, reliable, and abundant supply of high-quality drinking water to the community, according to officials. With more than 700 miles of water distribution mains and 33,000-plus service connections, the department continues its commitment to exceptional service and operational excellence.
As a department of Fayette government under direction of Fayette County Board of Commissioners, the water system serves Brooks, Peachtree City, Tyrone, Woolsey, parts of Fayetteville, and portions of unincorporated Fayette County.