Take Control of Your Water Use with Eye on Water
Eye on Water Customer Portal
One of the best ways customers can conserve water is by using your Eye on Water app. This tool empowers you to monitor your water usage in near real time, identify potential leaks, set customized usage alerts, and better understand how and when you use water. By spotting unusual usage early such as leaks or excessive consumption, you can take action quickly, save water, and lower your bill. Start using Eye on Water today and make conservation part of your everyday routine.
Georgia Environmental Protection Division
Declares Level 1 Drought Response
FAYETTE COUNTY, GA - The Georgia Environmental Protection Division (EPD) issued a Level 1 Drought Declaration for the state of Georgia in response to significant rainfall shortages across the entire state. This declaration is in addition to the year-round outdoor watering restrictions, which allow irrigation only between 4 p.m. and 10 a.m.
The Fayette County Water System is asking all customers to conserve water and voluntarily limit outdoor irrigation to two days per week using the following odd-even schedule:
- Even-numbered addresses: Wednesday and Saturday
- Odd-numbered addresses: Thursday and Sunday
According to the EPD’s April 2026 Drought Indicator Analysis, much of South Georgia is experiencing Exceptional Drought, while large portions of the state—including north central and northeast Georgia—are under Extreme Drought conditions. Over the past six months, Georgia has experienced a rainfall deficit of 6 to 12 inches.
During periods of high demand, excessive water use can strain the distribution system and reduce water pressure. Limiting outdoor watering helps ensure adequate supply for essential needs such as drinking water, sanitation, and emergency services. With continued dry conditions, conservation is critical to maintaining reliable water service.
“Outdoor watering places additional strain on our water supply,” said Water System Director Vanessa Tigert. “We encourage everyone to follow the voluntary odd-even irrigation schedule. By doing so we can all contribute to preserving our water. If conditions become more severe, we may move to a Level 2 Drought declaration, making these restrictions mandatory. Everyone’s cooperation makes a big difference.”
April 27, 2026
Pay My Bill - MyWaterHub
✨ New Account Enhancements ✨
New In-Office Card Payment Options
We now accept Visa, Mastercard, American Express, and Discover for faster, easier in-office payments. Tap, Insert or Swipe.
Upgraded Payment System
We now use Tyler Payments that provides a more secure and user-friendly way to pay.
New Phone Payments Number: 770-404-6475
New Customer Portal: MyWaterHub
We’re excited to introduce you to your new Customer Portal — MyWaterHub! It's your one-stop hub for managing your water account, access forms, helpful links and staying connected. Login using the same credentials used for Citizen Self Service.
